The Pleasures and Perils of BYOD – Part I: The Pleasures

Posted by:

What are the benefits of BYOD in K–12 Schools? 

Over the past few years, BYOD (bring your own device) has exploded in the K–12 classroom. Most high schools, middle schools, and even elementary schools have hopped on the BYOD bandwagon.

With the proliferation of personal gadgets, downsizing of IT budgets, and sheer impracticality (and expense) of issuing devices to every student, the momentum appears unstoppable.

Where mobile phones, tablets, and the like were once prohibited in schools, they’re now embraced ...

Continue Reading →
0

Tech Support Often Gets a Bad Rap. Is it Deserved?

Posted by:

These days, lousy tech support is not only accepted, it’s expected. How to find the “good guys.”

A new thread was recently posted on one of the IT forums we follow. The topic was, “How have you resolved a problem when (Big-Name Tech Company) is non-responsive?”

Answers ranged from a suggestion to fib to customer support—pretend you’re interested in buying a product, then subtly ask the rep for help with your issue—to an outright diss: “Industry-worst customer service.”

The one that took ...

Continue Reading →
0
Page 2 of 2 12